New Hours

Animal Emergency Hospital (AEH) has been honored to serve our community, providing 24/7 care for pets in need, for over ten years.

While we will continue to operate and provide care for pets in need, AEH is in a transition period. The nationwide labor shortage has hit the veterinary industry hard and we are struggling to hire enough staff to maintain 24/7 hours of operation.

To ensure that we maintain the quality of care you have come to expect from us, we are transitioning to a veterinary urgent care facility with hours of operation from 8am-8pm Friday through Monday, effective immediately.

We humbly thank you for the trust you have put in us to care for your family members over the years and we hope that you will continue to trust us with their care as we find a path forward in this difficult time. If you would like to read any news, information, and helpful tips from our team, please be sure to check out our blog.

We are always happy to help answer any questions you may have!

Below are some of our most frequently asked questions. Click on the question to see the answer. If your question is not answered below, please contact us and we’ll assist you.

Where is AEH located?
AEH is located at 1148 E. Bristol Rd, Burton, MI 48529. AEH is on the south side of Bristol Rd between Grand Traverse and Fenton Rd. AEH is next door to Kroger.
What is Care Credit?

CareCredit is an excellent payment option for veterinary and medical services. This credit card offers special financing options that help you avoid paying interest and encourage complete payment over a reasonable period of time, often between 6 and 12 months. CareCredit makes a point of not charging interest on purchases over $200, as long as minimum monthly payments are made and bills are paid in full by the end of the promotional period. This program also offers a number of payback options to ensure that payment is easy and accessible.

AEH has Care Credit Applications available if you would like to apply for a CareCredit credit card account. You may also apply online or over the phone by calling (800) 365-8295.

Does AEH have diagnostic capabilities?
Yes, AEH has an in-house laboratory. We can perform and obtain immediate results on blood work, fecal tests, urinalysis, cytologies and many other diagnostic laboratory procedures. We can also perform and obtain immediate results on digital x-rays and ultrasound.
Can I make payment arrangements?

All payment is due when services are rendered. We do accept all forms of payment, including Cash, Check (approved by Telecheck), CareCredit, Visa, Mastercard, Discover, and American Express.

Please be advised that the Emergency Examination Fee is $87. If your pet is hospitalized, an estimate will be created, and a deposit of 100% of the lower end of the estimate will be due at the time of admission. Payment in full is due at the time of discharge.

We understand that visiting the emergency hospital with your pet can be a stressful experience. We realize treatment costs may be more expensive than anticipated due to the nature of your pet’s medical problem. Often, friends and family may be able to help in a crisis. If you have any financial concerns or questions about our policies, please inform the customer service representative.

Visiting Your Pet at Animal Emergency Hospital?
Thank you for leaving your pet in our care. At Animal Emergency Hospital the care of your pet and all of the other pets in the hospital is our top priority.

We are happy to have you visit with your pet while in the hospital. In order to give all of our hospitalized pets the best care, we have a few guidelines for visitation. Please keep in mind that you may call at any time to check on your pet, and may come and visit according to these guidelines:

If you would like to visit your pet, please call ahead. You may need to wait for an open exam room or for the treatment area to become available to accommodate the visit. If your pet is well enough to leave the treatment area during your visit, we will have you visit him/her in an exam room for 20 minutes. If he/she is too sick to leave our supervision, we will let you visit in the treatment area for 15 minutes.

We sincerely appreciate your compliance with these guidelines. We had the best interest of your pet and all the other pets in the hospital in mind when making these decisions.

Compassionate, quality emergency care when your pet needs it most.

Location

1148 E. Bristol Rd.

Burton, MI 48529

Contact Info

Phone: (810) 238-7557
Fri-Mon: 8am-8pm

Having an emergency?

If you are concerned about any symptoms that your pet may be experiencing, please call (810) 238-7557. We recommend that all concerns warrant an exam and consultation with a veterinarian.